FAQ

Where is your jewelry made?

All toe rings are handcrafted in Bali.

Are your toe rings adjustable?

Yes! All toe rings are adjustable with a split band at the back where you can fit to your liking.

Where can I find your products in person?

Please check our stockist page at the top of the website. 

What kind of stones do you use?

All gems used are natural. Sourced in Bali and carefully designed to fit with each ring. No synthetic stones are used. 

What materials are used in your jewelry?

We use sterling silver (925) and brass. Keep in mind that each persons body has different reactions to materials so discoloration may vary.

Do you offer resizing or repairs?

All rings are adjustable so resizing is not needed.

We do offer repairs if you have any issues within the first week of purchase- Bali based only.

 

Shipping

 

Where do you ship from?

Orders are shipped from San Clemente, California and Bali, Indonesia.

How long does shipping take?

Shipping times vary by destination.
Stateside shipping is expected for 3-5 business days.

Most international orders arrive within 5-10 business days, although customs processing may occasionally cause delays.

Bali shipments are made the day after ordering via gojek.

How can I track my order?

Once your order has been shipped, you'll receive a tracking number by email.

Will I have to pay customs or VAT?

Orders shipped outside Indonesia or America may be subject to import VAT, duties, and customs handling fees. These charges vary by country and are the responsibility of the customer. 

Please check Returns & Refunds page for more info.